FAQ

 
 

What is your policy?

Guests must be over the age of 18 at the time of check-in. We do not allow outside food or drink to be consumed on the property and we encourage a drug-free environment. Additionally, because the conditions of the river can change rapidly and without warning, swimming at night time is strictly banned for everyone’s safety.


Can i just visit the waterpark?

Yes. The waterpark fee for a day-pass is $7 per person. All of our facilities are free to use for all staying guests.
 

How do i get to you?

There are a number of different ways to get to us from almost anywhere in Cambodia. A bus from any city to Kampot will bring you into the centre of town. Arcadia is very well established, and therefore almost any tuk-tuk driver will know how to find us; simply ask them.

It is worth considering a private taxi for any large groups or individuals wanting to chose their own schedule. A taxi can be easily arranged by yourself from Sihanoukville or Phnom Penh for between $25-$50.
 

What else is there to do in kampot?

Arcadia prides itself on really capturing the spirit of adventure travel. We offer a variety of activities that help you explore the National Park. Our activities department has explored the surrounding areas extensively, and with more than 3 years of experience, can show you the lesser known and untouched locations to see how the locals really live.
 

can i hire scooters at arcadia?

In an effort to help support the local community, we have elected to exclude moto rental and laundry from the services we offer. We work closely with a local family who organise these services for our customers. They are not directly affiliated with us and therefore keep all of the money they make.
 

Any other questions?

If you have any questions that cannot be answered by our website, you can contact us using the ‘Contact us’ form.